Eniwok ensures that the principle of treating all its customers fairly is applied to all areas of the company’s business. In this respect, Eniwok aims to:
- Meet the needs of each customer by offering a transparent, effective and skilled service which it will constantly review to identify areas for improvement.
- Ensure that all its customers are treated fairly and deals with any complaint that arises, promptly, fairly and in line with applicable regulations
- Ensure that the standard of service provided to all of its customers either meets or exceeds the standards required by its Regulator